Privacy Policy
Last Updated: January 20, 2026
1. Introduction
Neon Credit ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number, date of birth)
- Financial information (bank account details, transaction history)
- Government-issued identification documents for verification purposes
- Communication preferences and customer service interactions
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our banking services
- Process transactions and send related information
- Respond to your comments, questions, and customer service requests
- Send you technical notices, updates, security alerts, and support messages
- Comply with legal obligations and prevent fraud
- Personalize and improve your banking experience
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent or at your direction
- With third-party service providers who perform services on our behalf
- To comply with legal obligations, court orders, or governmental requests
- To protect the rights, property, and safety of Neon Credit, our users, and the public
- In connection with a merger, sale, or acquisition of all or part of our company
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security audits.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete personal information
- Request deletion of your personal information
- Object to or restrict the processing of your personal information
- Opt-out of marketing communications
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our services.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Neon Credit
Email: privacy@neoncredits.online
Phone: 1-800-PAY-UNION