How Can We Help You?
Search our knowledge base or browse categories to find answers to your questions.
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Getting Started
New to Neon Credit? Learn the basics of setting up and using your account.
Account Management
Manage your profile, settings, and account preferences.
Transfers & Payments
Learn how to send money, pay bills, and manage transactions.
Security & Privacy
Keep your account secure and understand our privacy policies.
Frequently Asked Questions
How do I open an account?
Opening an account is easy. Click the "Register" button, provide your information, and complete the verification process.
Is my money safe with Neon Credit?
Yes. We use bank-level encryption, multi-factor authentication, and are FDIC insured up to $250,000.
How long do transfers take?
Internal transfers are instant. External transfers typically take 1-3 business days.
What are the fees?
We believe in transparent pricing. Most basic services are free. Check our fee schedule for details.
Still Need Help?
Our support team is here 24/7 to assist you
Call Us
1-800-PAY-UNION
Available 24/7
Email Support
support@neoncredits.online
Response within 24 hours